A socially intelligent leader helps people contain and recover from their emotional distress.
If only from a business perspective, a leader would do well to react with empathy rather than indifference – and to act on it.
– Daniel Goleman, Social Intelligence
One of my 2018 goals was to read lots more books by authors I admired, including Dr. Daniel Goleman’s Social Intelligence: The Revolutionary New Science of Human Relationships (Bantam, 2006). Yep, that would be the Daniel Goleman who launched a publishing cottage industry with his Emotional Intelligence: Why it Can Matter More Than IQ (Bantam, 2005).
You may have noticed I’m just barely skinnying this particular goal under my end-of-year deadline, but I’m happy to report that Social Intelligence was both worth the wait and the late nights spent making that deadline. Why? Because so much of what Social Intelligence addresses has an immediate and important application to your LIS career satisfaction. (more…)